Tradeteam takes a pro-active approach to every area of its business.

As the drinks market becomes ever more competitive, companies must differentiate themselves from the competition. The customer is not only ‘king’ but he must also be ‘contented’. Customer service levels at tradeteam have never been higher and there is a whole set of initiatives being developed in the customer service arena to ensure that this is consistently the case.

However, customers are also looking for innovation and added value. It is this aspect of the business that will guide both tradeteam and its customers towards a successful and profitable future.

Whether it’s providing order visibility, management reporting, outlet survey data or bespoke solutions, tradeteam takes its customers’ requirements very seriously. Hence, its menu of Added Value Services is a dynamic one with additional options being developed all of the time.

Tradeteam has a set of Seven core values that permeate throughout the company, its employees and everything that it strives for.

Delivering through Innovations

The Development of a Stock Ownership Solution

This exciting new initiative launched in the past 12 months allows customers to have a direct relationship with its product suppliers without the need to purchase via a wholesaler.

This in turn means that customers no longer have ownership of stock with the associated costs and significant cash outlay until the products are delivered to their outlets.

This not only means that customers have direct control of its distribution costs and performance, but also that it leaves the company free to focus on its core business of retailing rather that stock replenishment.

DHL Gori Wine Shipments

The generation of a seamless 'cradle to grave' inbound freight service for shipping high volumes of vine from the vineyard of origin to the final pub destination via Tradeteam's sister company DHL Gori. This operation provides a wider choice of product at a lower inbound cost.